Global Talk Care BE

Global Talk Netherlands B.V.

About this app

Global Talk Care BE is a multilingual communication app specifically developed for the healthcare sector.

The app complements human interpreting in healthcare and is available 24/7 on your smartphone.

The app facilitates communication between healthcare professionals and non-Dutch speaking patients
The app translates medically relevant communication into both audio fragments and readable text
The app contains 350 medically relevant questions and the answers to these questions, across various specializations, drawn up by medical experts
The non-Dutch speaking patient can directly choose from various answers to the question asked in the app itself
The app ensures that misunderstandings and malpractices are avoided, which leads to a higher safety of the patient speaking a different language and a higher quality of care
The app works in 11 languages
All translations were performed and checked by professional interpreters and translators with medical expertise
The audio fragments were recorded by native speakers
The app stands for safe and accurate medical communication in any language

What is special is that the app also contains an interpreter button. By using this button, the healthcare professional gets a specialized telephone interpreter on the line 24/7, within 1 minute, if more extensive communication is required.

Currently 11 languages ​​are available. These are Berber, Bulgarian, Farsi, French, Modern Standard Arabic, Polish, Romanian, Russian, Spanish, Turkish and Dutch.
The price of the Global Talk Care BE app depends on the size of the healthcare institution and the term of the contract. The prices are between €625 and €1025 per month. Depending on the choice of the contract, a discount on the interpretation costs is provided. More information via [e-mail].
The app is downloadable from the App Store™ and Google Play.
And was developed by Global Talk in collaboration with ZNA.
The benefits of the app:
Improves communication between non-Dutch speaking patient and healthcare provider
Reduces the risk of misdiagnosis or treatment due to language barriers
Reduces complications from incorrect communication
Increases the quality of care
Supports your employees 24/7
Translated and narrated by professional interpreters with medical expertise
Made by Global Talk, a beacon of quality in the interpreting world for 45 years
Tested by ZNA medical experts
Data security according to ISO 27001 and 27701
GDPR compliant

How do you use the app?

Open the Global Talk Care BE app
Choose the language
Choose “Start a Conversation”
Choose from “Departments” or “Categories”
Make your choice and start the conversation
Search by keyword for the question you want to ask
Mark frequently asked questions as favorites to bundle the questions you often ask

Would you like to speak to an interpreter? Choose “Call an external interpreter”.