Kate W
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Revised: I appreciate that you can preview docs now . Please make it to where we can pinch to zoom in. It's too hard to read at its current size. Thanks for being responsive ! 🙂 Slow and poorly set up ! You shouldn't have to download every document you want to read to see it not itty bitty. Who wants to do that? Also, it loads so incredibly slow on every page. I do not feel this is a good way to keep in touch with my community
2 people found this review helpful
Hi Kate, we are sorry to hear the app is not meeting your expectations. We recently made updates so you can now preview documents, make sure you have the latest version of TownSq. We apologize for the slow load time, can you contact support at support@townsq.io so one of our agents can try and look into this for you? Thank you.
Jolene Sias
It's an OK app to use, but I would like to be able to pick the time instead of picking blocks of time for reservations. Even if it could be set to 1, 2, or 3 hours etc. it is not user-friendly for this option. It's only on the back end for the person who sets up the blocks of time to set. it and I don't like it because it sends an email to everybody on the list for each block of time that is taken. So, set beginning/ending time in hopes people know in between times are taken. Poor setup.
2 people found this review helpful
Hi Jolene, we appreciate you leaving us this feedback about the reservation feature. We are always looking for ways to improve the experience and will relay this information to our internal teams for consideration on future enhancements. If you have any additional feedback, please email us at support@townsq.io. Thank you.
Milly Magasrevy
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This applicaton is very ruudimentary. There are very few things you can do with it. I could not read the documents. I could not edit my profile, so it does not show my name and address for everyone to see. There are not FAQ to help solve the problems. I asked my property management to change my email address where they were sending the emails and now I am receiving duplicate messages on both e-mail accounts. Please, HELP!
4 people found this review helpful
Hi, Milly. Can you contact our support team at support@townsq.io? They can help assist you with the app and its functionality. In your settings you can choose to have your information hidden from residents in your community, however it will still display for you. We look forward to hearing from you.