
Lisa Anastasi
The app hasn’t worked for me since the recent updates to the website, logo, and app. On top of that, I almost never receive my full order, and I often don’t receive the free item that’s included with my purchase. At this point, it has become such a hassle to place an order and actually receive what I paid for that I’ve decided to stop using the app, the website, and Grove altogether. This is really disappointing, especially after seven years of being a monthly customer.
2 people found this review helpful

Amy Zorko
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I gave it a 2-star rating, 1 because the app doesn't want to turn on most of the time and 2 because I like these products. About the new app. It's good (IF I can get in). 99.99% of the time it stays on the loading screen and won't let me in. Also, online or on the APP (when I can actually get in), the Favorites list doesn't work. It just shows up as gray boxes. 11/19/25 UPDATE: Just gave it a 3rd & 4th star cuz app is working but Favorites List still not.
15 people found this review helpful

Christina Merrill
I can browse, but the cart does not function. I was getting an error message every time I tried adding something to my cart, so I reinstalled the app. I was then able to add, but the cart contained the wrong item. (I added two different scents of hand soap, but it registered two of the same scent). I love Grove, but I haven't ordered in forever because the app is impossible.
18 people found this review helpful