
Richard Pickel
Seems like every holiday we want to change the lights we get the "can't connect to bridge" error. I've unplugged everything from the router to the eaves plugs and tried to reconnect with no luck. The installer, has been here about 3 or 4 times in 3 years to help and replace leds. I think I could install a lot cheaper lights without headache of these. would not recommend but are nice when working.
2 people found this review helpful

Tiff Dodge
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Great idea, awful implementation. Have had these lights/app for 3 years now. They never work beyond a month or two. We've had to replace them twice, and the company wants to charge us for the defective materials. App is inconsistent and you have to resync to the controller all the time. As I type the app says my lights are active. They aren't. So frustrating to spend this much money for a faulty product.
11 people found this review helpful

Tina Hatch
We've had nothing but trouble since your latest update. Turned the lights on last night, and can't connect to the bridge to turn them off. Unplugged, reset server...nothing. I'm pretty embarrassed that I have encouraged multiple people to have the lights installed, and I truly hope they aren't having the same issues.
5 people found this review helpful
Axis Innovations LLC
December 1, 2021
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at support@myeverlights.com.