BFSFCU

The Bank Fund Staff Federal Credit Union

About this app

The BFSFCU Digital Banking app provides quick and convenient access to your BFSFCU accounts on the device that’s most convenient for you — desktop, smartphone or tablet, 24-hours a day.
With just a few clicks you can check your account balances, manage alerts, view transaction details, make a payment, Send Money with Zelle®, deposit checks, find a branch or an ATM, and set a travel notification. Open a new account. Apply for Loans. All right from the app.
One unified digital experience regardless of how you access your BFSFCU accounts!
We are your Credit Union; take us with you!


About the Permissions this App Uses

· Location: This app will request permission to use your location to find Bank Fund branches and ATMs near you.


· Identity: We access identity information to find accounts on the device which is required to manage multiple user functionality and for push notifications

· Contacts: We access identity information to find accounts on the device which is required to manage multiple user functionality and for push notifications

· Camera: This app requires camera access for mobile check deposits.

· Photos/Media/Files: This app requires access to files on your device for processing images, caching information and saving files, such as mobile check deposits.

· Storage: This app requires access to files on your device for processing images, caching information and saving files, such as mobile check deposits.

· Device ID & call information: This app requires access to phone information, including the device phone number, to identify the device.

· Phone: This app requires access to phone information, including the device phone number, to identify the device.

Ratings and reviews

Had not been able to deposit checks via the app since Aug. Tried numerous occasions to deposit various checks. Called customer service, and their excuse was there can't be any spaces. That has never been a problem before. It's a problem on their end and instead of trying to fix it, says that it's user error. Since the major update back in Nov/Dec, this app has been riddled with problems. Now I have to drive all the way to DC. Complete inconvenience. I guess I'll take my business elsewhere.

Apparently whoever bfsfcu hired/used as a UI/UX consultant needs to go back to school. Both the app AND the website has failed just about every aspect about designing and developing a good user experience. Also, I do not understand why the copy and paste has been disabled. I use my password manager/safe a lot. You guys have taken a great app and went backwards. The so called "digital experience" is one of the worse UI/UX designs I've ever experienced. (9/11/20): No longer able to deposit checks

Most of the functions work properly. Check deposit is a different story, though. I also bank with M&T and I deposir checks there because their application is far superior. I've decided to give BFSFCU another shot to see if they made any improvements in the past two years. Some minor changes were made, yet it you aren't a professional photographer, I recommend to avoid this app.

What's new

We’ve added self-service options for accessing your account and Certificates renewals. In addition to performance enhancements throughout the application.