Joe Rapa
Works, but needs improvement. Please add the following: 1. Fan settings to circulate air for when it's not hot or cold enough for the system to run. Example: options to circulate for 10 minutes every 30, 60, or 90 minutes (if the system hasn't run in that time). 2. Separate comfort profiles for heating vs cooling instead of 1 that covers both. Then we can switch between them instead of having to modify the comfort profile. 3. Google Home and Alexa connections. It's 2024. 😉
3 people found this review helpful
Bryant Heating & Cooling
March 27, 2024
Dear Joe Rapa, Thank you for your feedback! We have noted your feedback and passed it to the concerned team. Sincerely, Bryant Home App Team
Timothy Smith
Unimpressed. I've only been using this for about a month but on multiple occasions now when trying to use the app it is telling me that the main Brian control thermostat is offline and not connected to the internet. Not once has it been accurate and indicating this to me. I don't know what the issue is with the communication but so far not impressed and not looking forward to the future of the system if it's going to be unreliable from the app.
3 people found this review helpful
Bryant Heating & Cooling
March 12, 2024
Dear Timothy Smith, Thanks for reaching out! Could you please share screenshots at resdigital@carrier.com from your thermostat “Wireless -> advanced settings -> WiFi diagnostics ->server diagnostics". "Menu > Down Arrow > Wireless > Advance Settings > Manage DNSServer",Router Make & Model Thermostat serial number Sincerely,Bryant Home App Team
Lance Hunter
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I just updated. Now the numbers don't correspond to the settings. I don't even know of the issues I was experiencing before have been fixed because of these new issues. Update 2/20/24: After a few days I tried the app again. Everything seems to be functioning correctly now. I've don't know why I was having the issues btu they have not returned. App works fine now. I do wish other features are available like, a fan timer and better run time history. But for controlling the system it is fine
1 person found this review helpful
Bryant Heating & Cooling
February 21, 2024
Dear Lance,
Thank you for reaching out! We're delighted to hear about your positive experience with our app. If you have any questions or concerns in the future related to the app, please don't hesitate to contact us at resdigital@carrier.com. We're here to help!
Sincerely,
Bryant Home App Team