
Justin Bland
Supplying & submitting personal data does still not work, after having waited over a month to try again: Data input is lost if you do not input everything in one go, and once I did that, I got a persistent error (tried multiple times for several minutes) saying "An error occurred, please try again". After switching away and back to the app, my personal data has just been wiped (again). As an IT professional: This app is a disgrace for such a large company!
7 people found this review helpful

Mario Cada
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Using my card only every few months. Half of the time payment fails. Today app didn't start, had to reinstall. Now my password wasn't accepted, as most of the time (a problem I only have with card complete.. mysterious), and again my account is locked. I know why I pay everything with my Mastercard (0 fails in a year, using it daily). Update: Wanted to end my VISA subscription when a letter told me that because of not providing tons of personal data card complete ended already it. Thanks 😄
3 people found this review helpful
card complete Service Bank AG
February 22, 2023
Wir bedauern, dass Sie negative Erfahrungen mit (unserer complete Control App) gemacht haben. Sofern Ihr Anliegen nicht gelöst wurde, bitten wir Sie, mit uns via E-Mail Kontakt aufzunehmen: socialmedia@cardcomplete.com Alles Liebe vom App Support Team

harald frick
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Wanted to pay at a hotel with 2 factor authentication, suddenly a popup occurred requesting to update now the personal data, and not able to get out of that request -> did now update because of the request BUT at the end it always responded with: "An error occurred, please try again" not saying what kind of error ! tried multiple times no chance to get out of this ! not able to pay at that moment ! This app is a disaster !!! got stuck in that deadlock, how come could that happen ??
1 person found this review helpful