MyRideCATA

Capital Area Transportation Authority

About this app

This app will allow eligible CATA ADA Spec-Tran customers the ability to schedule, confirm, cancel, and view projected real time arrival for scheduled trips.

Ratings and reviews

I use this for Spec-Tran, and for something supposed to be used by people with disabilities it's very impractical. My ride is late to get me for an exam as I type this. You can only schedule appointments through the site, and if you don't schedule as an appointment they WILL be late. Customer service has also tried to gaslight me when a ride was late or didn't show up several times. Once I get a new phone, it won't even be supported. I'd add more if not for the character limit. Good luck.

Don't waste your time with the app. Just call. The first trip I tried to book (groceries at Meijer) wouldn't pick me up until 10 minutes after the time I had planned for the RETURN trip. My second attempt was to go to the zoo. It told me it couldn't find any trips available and to reenter the info and try again. I'm done wasting my time on the app. Less than 2 minutes on the phone....voila....trip scheduled.

My daughter has this app to take spectran. I was looking forward to this app because I figured it would give her independence in scheduling her own rides because she doesn't like calling people on the phone. Well it only lets you schedule a pickup as late as 9:30 p.m. and she's usually done with her activity between 10:00 and 10:30 p.m. so that's not helpful. Also the app is supposed to give you an idea of how long before your driver shows up. In our experience it's not accurate at all.