DROP Connect

Chandler Systems

About this app

At DROP, we make a complete line of water treatment and management products that improves your water quality, monitors your water usage and notifies you of potential problems, and can even automatically shut off the water supply if a leak is detected. Using DROP Connect, you can configure and monitor your DROP water management system -- even when you are away from home.

With DROP Connect you can:
- Receive notifications for anomalous water usage or problems with your DROP system.
- Conveniently view the valve and system status.
- Easily change valve and system settings.
- View current water flow and water usage information for the past three months.
- View a history of events.
- Start and monitor a regeneration or backwash cycle from your phone or tablet.
- Add or remove devices (such as valves or leak detectors) on your DROP network.
- Configure your DROP water management system so you can access it when you are away from home.

Note that you must have a DROP hub to use DROP Connect, and you must have a Wi-Fi network with a working internet connection to access your DROP system remotely. You can learn about DROP products at https://dropconnect.com

Ratings and reviews

Seamless, easy setup. Connected to hub, which automatically connected to the water softener valve. Also added the salt detector after that. App is smooth and everything works well. Has a lot of info in the app on usage, etc. Well documented. Seems to pick up flow rate of maybe 0.15 gpm and up. Steady detection at 0.25 gpm, but fluctuates with detection down at 0.15 gpm. Would love the ability to schedule turning off water, or an Alexa skill to tie that to alarm system would be helpful.

App has great options and provides full system control.

Semi-simple to navigate but not for a novice for sure

What’s new

- New Protect Mode flow history snapshot
- Various minor improvements and bug fixes