Citizens Community CU

4.3
225 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Access your accounts when and where you want right in the palm of your hand. It’s fast, secure and free access to your accounts anytime, anywhere. You have access to check your balances, pay bills and transfer money...while you are on the go!
Features:
• Check your account balances
• Review recent transactions
• Transfer funds between your accounts
• View and pay bills (you must be enrolled in bill pay within online banking)

You need to be enrolled in Online Banking to use this app. To enroll, visit our website or any location. Mobile banking is free to access, but messaging and data rates may apply.

Federally insured by the NCUA.
Updated on
Jul 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
218 reviews
Tarrah Broderick
May 9, 2024
I keep getting error that it can't validate my info when I know it is correct. I tried uninstalling already and downloading it again. I am still getting the error. This is the 3rd time I have had issues. I am still not able to login. Even tried resetting it and now it says to call.
Did you find this helpful?
S E
March 24, 2021
The absolute worst banking app to date. This is a poor reflection on the CU. I've been trying to access the account for 3 days multiple times an hour and keep getting their same "error please call." The entire point of having a online banking app is for convenience.
4 people found this review helpful
Did you find this helpful?
Citizens Community
October 13, 2021
Sorry for the trouble you are experiencing with our app. Please email us at citizens@citizenscu.com. I would really appreciate hearing from you knowing more about the problem you have with the app would help us to improve our app. I will need to know your name to look into what is happen on our end to start with. Thank you in advance for your help.
Jim Ungs
April 8, 2022
Would love to see a bill paying option as well as a check ledger option. I rarely use paper and pen anymore and it'd be nice to be able to send s paper check to someone if that's their desire. Counter checks are a poor substitute and there is no digital ledger to track them.
1 person found this review helpful
Did you find this helpful?
Citizens Community
June 30, 2022
Thank you for providing your valuable feedback. We do have a bill pay option under the Transfer & Pay icon at the bottom of the app screen. Please reach out to us at citizens@citizenscu.com, if you have any questions or other suggestions.

What’s new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

App support

Phone number
+15159555524
About the developer
Citizens Community Credit Union
citizens@citizenscu.com
2012 1st Ave S Fort Dodge, IA 50501 United States
+1 515-955-8073