This platform allows internal customer service representatives to chat with customers in real time, send images, and query historical records. Our app is a one-on-one customer service tool, and all chats are strictly between users and official customer service representatives. We have a backend review mechanism, and our customer service representatives are trained to strictly adhere to platform regulations to ensure friendly, professional, and legal conversations. All app features are clearly visible on the interface: login, chat, and settings. There are no hidden or undisclosed features. The app does not contain any illegal content, such as gambling, pornography, violence, or copyright infringement.