City Cabs (Edinburgh) Ltd

City Cabs Edinburgh Ltd

About this app

Download the City Cabs Edinburgh App and start booking, tracking and paying for your taxis with just a few clicks.
Our simple user friendly app allows you to:
• Confirm, Cancel and Edit Bookings
• Track your Cab using GPS
• Pay by cash or debit/credit card
• Save favourite addresses to allow quicker booking
• Book jobs to and from Edinburgh Airport
• Select vehicle type (All vehicles are wheelchair accessible but please request this option in settings)
• Use voucher codes
• Manage booking history
• Set up call backs
• Book account journeys (must have City Cabs account number)


Our app has the added functionality of a ‘Buddy Phone’ service. Include your buddy’s number to your booking and we’ll send them a notification so that they can track your taxi. We can even send them a text to let them know you’ve arrived safely.

City Cabs have been operating since 1925 and boast a fleet of over 440 taxis with around 1200 drivers who have all passed ‘The Knowledge’ test of Edinburgh.

For a fast, efficient, reliable and more importantly safe taxi journey, book with City Cabs.

The City Cabs App is intended for U.K use only, and therefore all addresses are restricted to within the U.K.
This App allows you to book a Licensed Taxi from City Cabs.

Ratings and reviews

App showed £15 for my journey, then driver wanted to charge me £23. You definitely won't pay what is being shown. Reached out to City Cabs and while they offered a £5 discount code, I definitely won't use this service again. Past 3 rides(regardless I used the app or not) I got ripped off. Two stars, because they are at least reliable, turning up and quick.

Don't book in advance! if you do, add 10 minutes for the driver to get to you, as it's only assigned at your booked time. I just came outside ready for my pre-booked taxi, and watched three empty taxis drive past me one after the other (two I saw go the other way dropping people off). Would have been faster to not bother pre-booking.

Unreliable "booking". I've used city cabs for years but they now have a new unreliable booking system in which a "booking" merely automates a taxi request 10 minutes before you have asked for one. Drivers can chose to accept or decline this request just like an Uber. This means it is no longer reliable getting taxis to the airport if you live in a less populated area. After waiting for several minutes for a "driver to be allocated" with no success, I rang and received an automated voice...

What’s new

Introducing the new Complaints Management feature! Now you can easily raise and track any issues from your past rides, right from the app.