
Urash
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No option to create an account, only sign in. Every option from the the drop down menu either takes you to the sign in page, or the beginning of the app (When you start it for the first time) EDIT: They finally got back to me after 3 months. I've long since figured it out. I'll give them two stars now since they actually did their job....
10 people found this review helpful
Keyno, Inc
December 29, 2021
Thank you for your interest in signing up with FIDSECURE. Your account needs to be created/validated by a Fidelity Group representative. Please email Card Services at Cards@fidelitybahamas.com, or call the number on the back of your card. For further assistance, please email us at fidsecure@cvvkey.com

Neveah Smith
The app is terrible and makes no sense. I tried to download the app on a new phone because my old one was acting up and it didn't work. Same email and everything but it didn't allow for my payment to process Unfortunately you can't even create an account to help and save information. Which has me dumbstruck as a user. This app needs development because this can't work.
3 people found this review helpful
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at help@cvvkey.com, or contact the bank directly and we'll be happy to assist.

Frank G Alfred
I was lost at first but I had to use it in order get familiar with the app for example the cvc code number wasn't showing so what I did was contact my branch to reset the password then resigned then boom im in only sometime it is be freaking out so you just have to sign in to get the code every time you don't see it
2 people found this review helpful