Cytracom Mobile

Cytracom LLC

About this app

Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your Android. Simply log in with your Cytracom account credentials and start connecting.

TAKE CONTROL OF YOUR PHONE CALLS
- Make and receive business calls from your personal device.
- Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go.

CONNECT FASTER WITH BUSINESS MESSAGING
- Connect with people in their favorite way - through text - all from your business line.
- Collaborate with teammates using Rooms and Direct Messages.

SHARED INBOXES: ONE VOICE. ONE THREAD.
- Now, customers can reach you through a single business line while your team joins forces behind the scenes.
- Collaborate privately with internal messages and mentions.
- Know which internal team members are active, and when they are viewing or responding to a Shared Inbox.
- Priority tags help you prioritize your client conversations.

CHECK VOICEMAIL AT A GLANCE
- Read your voicemails on the go with Voicemail Transcription.
- Listen to voice messages and manage your voice mailbox from anywhere.

New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.

Ratings and reviews

I hate this app so much. So SO much. My calls drop, I get randomly muted during conversations which confuses the heck out of my clients, and it does not integrate well with my Bluetooth headset (Plantronics brand, if you're curious). And no real resolutions for any of this. If I could give this 0 stars, I would.

Barely functional except for sometimes. loses audio when screen times out, but not always...enjoy that one. will work with Bluetooth headsets.. usually...the audio device used will sometimes change mid call. It's honestly the worst app I have used in years, but it is functional. Kinda sad for a business product, but maybe they want everyone to use iOS for some reason?

This app is great when it works, but it has a host of performance problems that make using it a nightmare. The app does not ring when the app isn't in the front. The app does not ring after you switch screens (and back to the app again) and requires a force stop and restart to get it to ring again. The app does not run in the background while other apps are in use (so you must use your mobile device for this app and do nothing else with it). Device is an LG V20.

What’s new

Enhanced Call History! Now see ALL calls to your team - even ones answered by colleagues. Never miss important customer context again. Perfect visibility for seamless follow-ups