1.9
200 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Create your ultimate comfort zone from anywhere by remotely controlling or scheduling all PINGUINO
functions. Use REAL FEEL as a piece of mind solution that automatically set the best ambient conditions for your comfort
Updated on
Jun 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
198 reviews
Alvin Portillo
June 10, 2020
If you don't have an iPhone, good luck. I tried connecting my Pinguino EL295HLWFKC-3AL unit to my WiFi, but couldn't. I dusted off an old 2.4ghz router, and I could still not get the device connected to WiFi. I tried multiple devices, and every device made me sit through a fake loading screen, only to be presented an error. The error message only told me to reset my device, which also didn't work. I ended up downloading the iOS app on an iPhone, and it connected on the first try.
14 people found this review helpful
Did you find this helpful?
Herb Brockett
July 21, 2020
Alas, I cannot give a ZERO stars.1.7 is too high a rating. Had it connected and working once AFTER 3 HRS OF TRYING, but next time I opened app, it showed no devices. WTH, it didn't save my setup???Using Galaxy S8, I am unable to get thru setup again. I see from reviews that others are having the same problem. Delonghi...you have a great Climate Control unit here...IMPROVE YOUR APP! Until then, it's just another entry level manual control unit
10 people found this review helpful
Did you find this helpful?
ylla hartman
June 22, 2020
Only works on 2.4 which nobody uses.............. Here is what's important to understand, it's not your phone that's having the issues. If your router is unable to be switched to a 2.4 GHz channel then this is useless. I run 1 gig internet, (extremely fast) and I have a router that auto optimizes the frequency according to use and flow so I get s stable experience. This is not new nor is it uncommon. The fact that this is being marketed as "smart" is a joke. It's 2020 get with the program.
40 people found this review helpful
Did you find this helpful?

App support

About the developer
DE' LONGHI APPLIANCES SRL
apps@delonghigroup.com
VIA LODOVICO SEITZ 47 31100 TREVISO Italy
+39 0422 4131