DigiHelp application is an integrated ticketing system that manages workflow and communications with customers and users. The Service Support officer and the Customer uses the HelpDesk application to track tickets and their progress in real-time. This application is integrated with other applications in the DigiCollect universe.
DigiHelp application provides real time tracking of all tickets in one place. Simple, easy to use and integrated with other DigiCollect applications Tickets can be created easily and assigned to the respective teams or support staff.
Our core philosophy is to help track problems quickly or help prevent problems from affecting workflows.
Updated on
Apr 4, 2024
Productivity
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Audio and 2 others
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted
See details
What’s new
1. UX Improvements on the tickets list & view 2. Easy status change functionalities 3. Discard ticket functionalities