RefAid=Refuge (Refugee Aid)

4.3
97 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The RefAid app is for vulnerable people including displaced, migrants and refugees, people impacted by war and disasters and for volunteers and organizations that help them. It shows the location of and types of aid available on a map, with information about the opening days and hours. All of the aid shown in the app is from trusted official aid organizations. The aid is categorized by type including: Disaster and War; Health; Food; Shelter; Water; Non-food items; Legal/Admin/Info; particular aid for Parents and Children, Unaccompanied Children, Women and Men; Health; Education; and Toilets and Showers.

The app is currently only available in Europe, the United States and Turkey. The app shows you what is available within 600 kilometers of where you are (375 miles). There are services from more than 7,500 trusted service providers. Some services are available in multiple languages including English, Spanish, French, Ukrainian, Farsi and Arabic. More languages are coming soon.

Features include:

- A list of all aid nearby, with a description and location of the services
- A map view of aid nearby, shown by category of aid, using color coded icons
- Push notifications when there is urgent news in a particular location
- Translations in multiple languages, including Arabic and Farsi.

Although registration is required, we do not require user names. We do not collect any information from app users other than email address in order to protect the privacy and security of users. Don't worry we are not going to give this information to anyone (not police, not asylum authorities - no one!).

Please note: continued use of GPS running in the background can dramatically decrease battery life.
Updated on
May 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
95 reviews
A Google user
May 18, 2019
great experience. i can see all the aid thats available in the surrounding towns and cities and have shown the people we are helping whats available around them without having to do much research.
52 people found this review helpful
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Matthew P
January 15, 2022
This is a really good app but my Farsi service users always complain about many mistakes in its Farsi version. Sometimes they can't even understand it. It would be amazing to fix this issue as soon as possible.
32 people found this review helpful
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trellyz
March 7, 2022
Hi Matthew! Thanks for your comment. Are you referring to the App menu itself - the language like Login, etc? or are you referring to the contents, the actual services in the app. The app menu can be re-translated. IBut the actual service listings are translated by the service providers - we don't auto-translate. Let us know!
A Google user
November 7, 2019
I spend much time to looking for the services around me in the city, but there is no way to find it by location!
45 people found this review helpful
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What's new

Fixed navigation to services.