
Cleo Pinoli
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I was recently kicked out of the app, upon logging in again my credentials don't seem to work anymore. I started the procedure for password reset and it loops endlessly over the first step (insert email). not sure what else i should do, my app is up to date. UPDATE: I solved the mystery! I was using the wrong email address. Sorry for causing you trouble. (Would be nice to receive an "email not found" kind of message in the password reset procedure in such cases 😁)
1 person found this review helpful
Ciao Cleo, ti ringrazio per l'aggiornamento della tua recensione e per il consiglio del messaggio da poter inserire. Il tuo feedback ci aiuterà a migliorare la procedura d'accesso all'app. Daniele - Assistenza Clienti Edenred

Loris Boja
It logout randomly, it doesn't let my phone save the login information( user & pw); it asks 200 times to check motorcycles, bus, cars, hydrants, crosswalk etc.. I'm not a flipping AI teacher, I just want my money from my salary to pay for my food. instead of redoing a layout to be more cool, just make it easier to access the app and less annoying. just for a password change i had to access 2 otp and do 3 "I'm not a robot". I'm quite annoyed. A direct access like google wallet would be wonderful
28 people found this review helpful
Ciao Loris, ti ringrazio per il tuo feedback perché è prezioso per l'evoluzione dell'app. La tua sicurezza è la nostra priorità, per questo usiamo le più moderne procedure di autenticazione. Daniele - Assistenza Clienti Edenred

Nick and Mary Anderson
If I wasn't forced to use this app for the tickets I get from work, I wouldn't use it. Very often it logs me out for no reason, usually at the checkout so I can't use them. To log in again I need my work email, which is at home. It constantly says my password is incorrect, then when resetting, says "you can't use the same password again" Please fix the app!!!!!
2 people found this review helpful
Ciao Nick e Mary, mi scuso per il disagio. Contattaci tramite il link https://assistenza.edenred.it/recensioni in modo da poterti supportare. Grazie. Daniele - Assistenza Clienti Edenred