
Karen Paradise
Horrible. App worked at first, but ever since it was "upgraded" and put back on Google it won't connect to the server, can't answer calls, can't make calls. It will let me know I missed a call (that never rang in on my phone) but then I can't access the voicemail. We spent alot of $$ on a phone system that would let us work remotely and this app has really let us down.
6 people found this review helpful

Melissa Gutierrez
I would give it zero stars if that was an option. App does not ring through when on personal calls so business calls are missed. I have reported this problem for over a year and no resolution. App fails to connect to server when answering calls or trying to make calls, forcing me to restart my phone. I have outstanding IT Help Desk tickets with ESI since July 2024 and have not received a call, text, or email regarding reported issues. This app is GARBAGE and ESI had horrible customer service!!!
2 people found this review helpful
Estech Systems, Inc.
November 4, 2024
Melissa, thanks for making us aware of your frustrations. If you could please email pm@esi-estech.com with your company name, the name of your ESI Certified Reseller, as well as your email and phone number. With this information we can look up your ticket history so we can get to the bottom of what's happening.

A Google user
Sound quality is extremely poor. Every call I have had using it ends quickly we me calling them back on a cell or landline. Sometimes when I am on the office phone the cell will continue to ring and the red "end call" button is not responsive. I have to power off the cell to get it to stop. Will probably uninstall.
6 people found this review helpful