
Sam Bravata
Perhaps it's just for my type of missions but it doesn't provide any service. It doesn't provide any type of code or QR code to speed up the process. I have to enter all the information in the app then enter it again in the kiosk. All it seems to do is send the J1 ticket to my phone instead of printing it. For me it increases my time to save a little paper. Im usually bobtail looking for an empty from the office, maybe it is a little more useful if you're picking up a load.
18 people found this review helpful

A M
Terrible app. Used this app at the Memphis location. I would have everything green lighted in the app and get to the gate only to be told they can't find me in their system. The people at the gate and in customer service were always rude to me. Additionally, my antivirus software would try to block the app and always showed it as a breach. I used software for other railroads without any problems. Fortunately, I don't have to use it anymore. I do not recommend it to anyone.
9 people found this review helpful

Tyrone Larry
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Absolutely terrible! Nowhere to enter company name or truck number so it tells me I have no drayage. I've sent comments to "feedback" through app with no response. This is app is definitely not worth the space on phone! And to make things worse because of this app the Memphis CN has dedicated 3 lanes for app users of course these lanes are always empty. One lane is dedicated for all other drivers that cant get the app to work. That lane is always backed up. And they will ban you for pulling into either of the three EMPTY Modalpass lanes without the app. Wish I could put a negative in front of the one star I'm giving!
14 people found this review helpful