Martin Cole
- Flag inappropriate
- Show review history
It's there some trick getting it too even load? I've tried clearing cache and reinstalling, but all I get is a black screen with white bar at the bottom. Pixel 7 with everything up to date Edit: it did start working after another restart. But it is still fairly sparse and seemed to take a while to start up
Benepass, inc.
March 26, 2024
Hi Martin,
We're sorry for the inconvenience you're experiencing with the app not loading correctly! Could you please reach out to us directly at https://support.getbenepass.com/hc/en-us/requests/new and provide screenshots of the blank screens you're encountering so we can troubleshoot together? Thank you!
Ty Andratschke
- Flag inappropriate
- Show review history
Ok all things considered. Biggest complaint is that when checking your card details, if the listed address is too long it gets cut off. There is no option to copy the address, and no way to scroll to see the full address either. In my case it cut off the first few numbers to the address, so you have to check through web if you want to be able to use it for anything. Also, some accounts such as the "lifestyle savings" are very vague in what they cover. Very responsive & helpful customer service.
Benepass, inc.
May 23, 2024
Hi Ty, thanks so much for the detailed review! Could you please reach out to us directly at https://support.getbenepass.com/hc/en-us/requests/new and provide screenshots of the address issues you're encountering on the mobile app so we can troubleshoot together? Thank you!
Sarah P
Great benefits app that finally brings claims into 2024! I'm able to spend my technology stipend, pay for copays, and use the lunch funds my employer gives me all from the same card. FINALLY a single app for all of it.