MeldeHelden

HateAid gGmbH

About this app

We are at your side if you experience digital violence and don't spread it yourself. And
We help you report online hate directly. Stand up with us – for our open society and for a safe internet for everyone.

1. SUPPORT FOR THOSE AFFECTED
We are there for you – acute, long-term and without obligation.

2. AGAINST DISCRIMINATION, EXTREMISM AND HATCH
Report potentially criminal or extremist content easily and directly.

3. STAY INFORMED
We give you tips and tricks for dealing with digital violence and keep you up to date.

MeldeHelden is a cooperation between HateAid and the Hessian Ministry of Justice.

ARE YOU YOURSELF AFFECTED BY DIGITAL VIOLENCE?
HateAid's counseling for those affected is there for you. Our advice is non-binding and free of charge. We can help you with this:
- Emotionally stabilizing advice
- Security advice
- Communication consulting
- Financing legal costs in appropriate cases

It's that easy:
1. You answer a few questions for us about your request.
2. We will inform you about our advisory services.
3. You tell us how we can support you.
4. You give us all relevant information about your incident.
5. You may have evidence and screenshots to upload.
6. It's best to check everything again and then send your report.
7. We will look at your incident carefully and write you an email.

YOU ARE WITNESSING DIGITAL VIOLENCE OR EXTREMISM ON THE NET
BECOME?
Help make the internet a better place for everyone. In the app you can report digital violence directly to the HessenGegenHetze reporting center.

This is what happens after you file the incident:
- The reporting office checks the incident for specific threats and criminal offenses
relevant/extremist characteristics.
- Depending on the classification, the reported content is sent to the responsible authorities
forwarded.
- Suspected illegal content is also reported by online service providers.
Platforms reported.
- If you want, you can send HateAid statistical data about your report
communicate, e.g. B. what form of digital violence it is or on which
Platform that has had enough of violence. Based on this we can
Continue to improve the advisory services and make political demands.

It's that easy:
1. You answer a few questions about your concern.
2. You fill out all relevant information about the incident.
3. We transmit your data directly to the HessenGegenHetze reporting office.
4. You may also provide HateAid with statistical information about the incident, e.g. B. around
what form of digital violence it is.
5. It's best to check everything again and then send off the statistical information.

DIRECT CONTACT TO HATEAID’S ADVICE FOR AFFECTED PARTIES
Would you rather contact HateAid's counseling service for those affected directly? In the
With the MeldeHelden app you can see at a glance how and when you can best reach us. You have the following options:
- Online appointment booking
- Open telephone consultation hours
- Online chat consultation
- Contact via email

CONTACT POINTS IN AN EMERGENCY
You are under massive psychological or physical threat or are in an acute situation
Crisis situation? In the MeldeHelden app you will find contact points where you can go in an emergency
find support quickly. These are e.g. E.g.:
- Police
- Social psychiatric services
- Pastoral care

WE WILL INFORM YOU
Digital violence is constantly evolving. We will keep you up to date. In
In the MeldeHeroes app you will find:
- Current campaigns and actions from HateAid
- A guide to dealing with digital violence
- Current magazine articles on the topic of digital violence
- A detailed FAQ

contact
HateAid gGmbH
Greifswalder Straße 4
10405 Berlin
Telephone: [phone]
Email: [e-mail]
hateaid.org