
Daniel Matesevac
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This app is horrible. I recorded my audition so many times, and after most of them, I got an error message saying, "There was an issue recording your trial." It wouldn't tell me what was wrong, so after a bazillion tries, I finally had a few that actually worked. Wasted so much time on the ones that didn't work. They should let us make our own videos to submit, instead of making us do them through this stupid app. 1.4 stars.
10 people found this review helpful
HeartOut Corporation
March 10, 2021
I'm sorry to see you had problems. It appears you were having memory issues on your device. I do hope you reached out to our Customer Service Team to avoid further frustration. We pride ourselves with out great customer service and can tell you that our app is absolutely functional and user friendly.

Va ne
Contrary to what the app says, it is not completely user friendly. If there are mistakes while signing up it is extremely difficult to get them fixed. There is no option to delete audition events if you sign up for the wrong one. This is not only inconvenient for the user but also for the other person who's event you signed up for! Tech support has also not answered and it has been more than 'a few minutes'.
3 people found this review helpful
HeartOut Corporation
March 20, 2021
We are sorry to hear about your challenges. User error does occur, but when our customer service team is notified it is tended to in a very timely and efficient manner. Applicants are not allowed to delete auditions.

Nicholas Snow
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The app seems to be great at first glance. However I have done multiple auditions on it. 3 to be exact And each one has had multiple different technical difficulties and errors. Every time I try to submit my audition it does not work it says it doesn't upload. I know this is not an issue with my Wi-Fi or anything like that and it's very frustrating because I have missed the deadline to several auditions because of this. It is also a struggle to sign into the app. It always says "error"