Horizon Blue
4.4star
3.71K reviews
100K+
Downloads
Everyone
info
About this app
The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association.
The Horizon Blue app is free and lets you:
• View your benefits and coverage details.
• Visit with a doctor
• View, download and share your ID card
• Find in-network doctors, hospitals and other health care professionals
• Track your out-of-pocket costs
• Submit medical claims
The Horizon Blue app is free and lets you:
• View your benefits and coverage details.
• Visit with a doctor
• View, download and share your ID card
• Find in-network doctors, hospitals and other health care professionals
• Track your out-of-pocket costs
• Submit medical claims
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
4.4
3.6K reviews
Ali M
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May 9, 2024
Change the app back to the old version! This new version makes it difficult to find doctors by speciality. It seems purposely harder to narrow down the search, so we can't find doctors now. We have to click into each individual profile instead of seeing the preview of speciality areas doctors work in. It's not streamlined, no longer user-friendly, and more time consuming to use. Absolute trash.
4 people found this review helpful
Horizon Blue Cross Blue Shield
May 15, 2024
Hi Ali, we are always looking to improve the experience for our users, and really appreciate you taking the time to provide feedback. Your feedback has been shared with our technical team,
Mark Clark
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May 11, 2024
This app is HORRIBLE! The biometric login option is gone, and it makes you use a verification code every single time to log in. The problem with that is that if you use email for the verification code, you need two devices. That's because if you leave the screen that's waiting for the 6 digit code to check your email to get the code, the app goes back to the log in screen. Oh, and try to verify a mobile number and the app crashes. This app sucks!
6 people found this review helpful
Horizon Blue Cross Blue Shield
May 15, 2024
We're sorry Mark that you were having difficulties. We published an app update yesterday that has resolved the issues with the app crashing. Whenever you have difficulties please call support at 888-777-5075, option 2, weekdays from 7am-6pm ET.
Q J
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June 11, 2024
The app keeps wanting access to my text messages when I try to log in.. for what? When I call the customer service regarding my bill, via the app, it disconnects every time. Also, stop combining 2 months into one bill. There's no option to pay what's owed. Only option is to pay for 2 months, current month and following month. Please show the current month's balance that is due. The customer chat on the app is horrible. 👎🏽
1 person found this review helpful
Horizon Blue Cross Blue Shield
June 11, 2024
We've updated the app this past weekend QJ, please always be sure you're on the latest version. Please call us for assistance at 888-777-5075, option 2, they're available weekdays from 7am-6pm ET. The difficulties you're experiencing should be brought to support for assistance. We sincerely apologize for the difficulties you are having.
What's new
Bug fixes and enhancements.