3.3
113 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The HEC Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly with the HEC Mobile App whether you’re at home, at work, or on the go. Now, you can even report outages using the HEC Mobile App.
Updated on
Oct 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
108 reviews
Jolene Gibson
October 15, 2025
I've been using this app for years now and I've never had a problem till it made me do an update. now that I updated the app I'm unable to open it. I uninstalled the app and reinstalled it 4 times and so did my husband and neither one of us are able to access the app to check the balance on my lights. I'm very unhappy with this updated app. if it's not broke why would you want to fix it ( meaning it worked fine before so why update it and be left with a nonworking app
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Tavette Myers
October 15, 2025
App started out good then crashed and wouldn't let you update.
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B Goss
November 8, 2022
Crashes as soon as you open the app. Doesn't even let you put in your account information. Tried to send feedback but that crashed as well. Please help!!!
5 people found this review helpful
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What’s new

Bug Fixes

App support

Phone number
+18433692211
About the developer
Horry Electric Cooperative, Inc.
apps@horryelectric.com
2774 Cultra Rd Conway, SC 29526-3702 United States
+1 843-369-6275