Ken Risling
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UPDATED: Worst annoyance: periodically, after I have taken the photos for a deposit, it simply exits the deposit function, and will not let me complete the deposit. Hate the mandatory "double check your photo" with additional wait time. Still wish it had photo capture that auto- crops to the check borders and enhances the print, such as the Exchange Bank app uses. The alignment frame does not line up with the actual photo. Still no fixes, after years.
14 people found this review helpful
A Google user
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The app works great. Touch login is convenient. I can view my balance and transactions. I just used mobile deposit for the first time, it seemed to work fine. Everything updates fairly quickly within the app. Sometimes bank deposits take a few hrs to post, even though the money is available. I used the message feature to talk to a representative and I got a response back within the day.
12 people found this review helpful
David Valente
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Quite primitive and relatively awkward navigation, also occasionally errors out after going through mlentire mobile deposit process and was once told it happens when they're doing system maintenance.... umm shouldn't the app just tell you that on launch rather than letting you go through all the steps until the final part? Methinks so....
2 people found this review helpful