1K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

HxGN EAM Rapid Request provides user a simple and quick method to submit Call Center request to EAM System from their Mobile devices. Upload a picture along with your request.

Location service is required when the app is in use to get the current address.

Certain EAM version is required for using this App.
Updated on
Nov 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

What’s new

12.3
A new Organization Option (RRGROUP) has been introduced to support user group-based screen configurations for the Rapid Request (CSRAPD) screen. Key Functionality: Administrators can now define custom screen layouts per user group using Screen Designer in Base EAM.

Note: 12.3 Mobile DB script is required for this release. Script is not required to rerun if it is already applied. Please see following Hexagon Smart Community Knowledge Article 000035833 for more details.