ING Commercial Card

Fraedom

About this app

The ING Commercial Card app

Experience the convenience of viewing your business credit card transactions on your smartphone any time, any place. Simply download the free ING Commercial Card app which is available in Dutch and English.

The benefits:
+ See real-time transactions and authorisations details
+ Insight in your available spending limit and credit limit
+ See the amount due and next payment date (individual pay only)
+ Look up previous periods up to 12 months back
+ Manage your app settings

What do you need?
+ A valid ING Corporate Card or ING Businesscard
+ Access to the ING Commercial Card portal
+ The registration QR-code that you can retrieve in the portal

One time registration
Download and install the ING Commercial Card app on your smartphone. The app will lead you through the registration process step by step. You will need to login to the portal to retrieve the registration QR-code. Simply scan this verification QR-code into the app and follow the instructions. Once the code is validated the ING Commercial Card app is ready to use.

Pin code forgotten?
If you have forgotten your login details you need to go through the registration process again.

Security
To ensure the safety of your data, information is exclusively exchanged via a secured connection. The ING Commercial Card app is compliant with the latest security standards. For this reason, make sure you always use the most recent version of the ING Commercial Card app.

Ratings and reviews

The web backend of ING credit card is very bad. But this app... oh my, this app is a downright nightmare. Most of the times you cannot log in ("try again later"), resetting the account password sends you in a loop, the fingerprint login just doesn't do anything. Only the authenticator function works fine, but is hidden in the upper left menu. Which you can use without logging in first, defying the security idea behind it. Who built this thing? And why are years of complaints not listened to?

I only installed this app for web-login purposes, which worked fine for 2 years. While recently on the phone with ING creditcard helpdesk to analyse a transaction, I was asked to login... which constantly failed. Later it turned out the app moved to Android 7 without prior warning, in the app itself or via email to current users. Suddenly I'm forced to buy a new phone just to be able to see my online credit card statements.

Terrible design. After recent update, it requires typing password for logging in to the app EVERY TIME and for approving payments EVERY TIME! Options for pin code or biometrics just disappeared. This is like a big step back. And after approval in the app, the online purchase fails 9 out of 10 of the times. This is the failure of ING because the purchase works immediately when I switch to my personal master or Amex card. I will cancel my ING commercial card because it's unusable now.

What's new

Bug fixes and improvements.