
Random Thoughts
Since this last update, the app is difficult to open. I tap the icon, it tries to load, white screen sometimes with the logo, then closes. It takes 4-5 attempts like this for it to finally work properly. It's a great app otherwise. I could quickly move money from one account to another in a snap. Please fix this issue and I'll happily give 5 stars!!
9 people found this review helpful

A Google user
Get daily statements on both ends n compare. I had 20 something dollars in my checking account and hadn't been using it. Then I get several fraudulent charges that I didn't make and by the time these people get through correcting my balance they charge me 2 or 3 $4.00 on each charge for correcting my account. So something to think about if you're considering getting a checking account with these kind of peoples. You don't have to take my word for it just try it yourself. But at least that much got fixed. Makes you wonder why do they allow someone to compromise your account in the first place so they can get extra charges from you when it's not even your fault that someone cloned your debit card. Not secure. You get your account compromised and you still have to pay when it's not your fault. Just a heads up for others to think about. Will be closing this account. 1 star is too much to be given.
6 people found this review helpful
InterBank
November 1, 2018
Hello Jasmine, please contact your local branch or email us at 'contactus@interbank.com' so we can research this issue further and clear up the confusion on the $4.00 charges, as we do not have a fee for "correcting an account". Thank You

A Google user
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When paying bills through the bank app money doesn't come out immediately takes too long causes problems. and it shouldn't matter when the company takes the money it should show you your immediate balance no matter if the company is taking the money or not. the account can always show that you've made a purchase on that and so that also can give you your balance you have a pending balance and you have available balance I thought that was for one for what's available for one not available.
InterBank
November 30, 2018
Hello Nickolas, there are different types of payment methods that determine when your account will be debited. For more details you can consult the Help Center within Bill Pay, or contact your local InterBank branch. Thank You