![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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Dear EA, I want to be able to use this in a room that's not the room I want to decorate, too. I want to be able to browse all of your beautiful furniture, save my favorites, and even pick my favorite customizations. Then I want to be able to try out my favorites in my virtual room. I really just want to pick out my favorites right now, but the app really, really wants me to take a picture of my dark bedroom and won't move forward with the peocess because it can't ID walls. And every time I click on the info dot, it takes me to the website, which is fine, except every single time it leads to popups trying to get me to do the same thing over and over!!! And the peices are in Canadian dollars for some strange reason, but whatever. Anyway, I want to be able to interact with this app in a deep way, but I feel stonewalled. Also, I would like to know all of the possible customozations that you really want me to go find time to sit in a Design Center to explore. I want to know what's possible for everything!!! Can I get any leg on any chair or are there limitations?? I'm dying to know but I want to make my choices on my own, like a true millenial. Sincerely, A Future Customer
15 people found this review helpful
Intiaro INC
November 13, 2018
Hello there! Ethan Allen offers a wide variety of home furnishings, many having thousands of customization options. Since we are not able to show every customization option, we've opted to show our most popular options in the app to provide size/scale across all product types. Specific product questions? Try the live chat feature on our website!
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
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I downloaded the app but I was never able to use it. The app repeatedly stopped functioning. I had to uninstall it 5 minutes after I installed it. I doubt I'll try it again. Other furniture stores have better apps. I'll check them out.
12 people found this review helpful
Intiaro INC
January 2, 2020
Hi TB, We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at app.feedback@ethanallen.com? And any relevant screenshots would be immensely valuable. Thank you.