Jason Kue
Works, for the most part. A few times the app didn't confirm my payment through the app or an email. Since it didn't look like it went through I made another payment through the app and still no notification. Only to find out a few days later that I made multiple payments to my loan. Luckily I had the funds for it but it was pretty annoying. Yes, I should've called them to confirm but this is based on the performance of the app and how well it's supposed to work.
26 people found this review helpful
Kevin Lam
This app is not very good or intuitive. I set up my payments to include an additional amount to include toward principle, but I don't see that as being confirmed. I see a list of statements, but nothing of the history of my payments. In fact, I haven't gotten any sort of feedback that my payments have been accepted, so I am not even sure if my payments are going through. Overall, this app is not intuitive at all.
25 people found this review helpful
Ryan G
As long as I was only making monthly payments one at a time, the app worked fine. However I set up recurring payments two months ago and just noticed that it didn't seem to work and now I'm late. I just set it up again, but it still says that I'm due for that most recent payment. Called their helpline and it hung up on me while I was on hold. There's no option to be able to send an email or any kind of message to explain my problem which is really annoying, so I'm leaving this as my message.
11 people found this review helpful