Nate G
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Login is frustrating to use with a password manager. You have to delete and retype the last character of your password before the app will allow you to click Continue to proceed. UPDATE: nearly a year later and this is still not fixed. Furthermore the fingerprint login never works. Lowered review to one star.
3 people found this review helpful
A Google user
I login it, Everytime it asks for additional security questions, most of which don't apply to me, if I get past that, it asks me to enroll in Mobile banking by entering my phone number, I enter it, it tells me I'm already enrolled & won't let me go past that. Completely useless & it's been like that for over a year!!!! Been trying to login at least once weekly for over a year but I'm done trying, deleting your stupid app! It's just a waste of space. Contacted bank once & they had no idea.
9 people found this review helpful
Nicole Volkomer
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UPDATE 1 year later and a new phone and this is still an issue. I have to authenticate every time and even though I'm set up for biometrics my fingerprint never works. Just not good! ORIGINAL I have to uninstall and reinstall this app like once a week. The fingerprint works like one or twice and I constantly have to authenticate. Then I start getting network busy error so have to start over. Terrible experience but when it works it's great.
13 people found this review helpful