Motel One

Motel One GmbH

About this app

Like the price. Love the design. The Motel One Group, based in Munich, has been repeatedly awarded for its concept and is considered the pioneer of the budget-design hotel category. High-quality amenities, exclusive design, high service standards, and prime city-center locations at an attractive price define the hotels of the Motel One Group.

In 2022, the Motel One Group launched the new lifestyle brand, The Cloud One Hotels, with the first hotel properties in New York and Hamburg. With our beOne App, you have both brands, Motel One and The Cloud One, directly in your pocket!

The beOne App is your personal travel companion, offering numerous exclusive benefits: book at the best price, find the last available rooms, manage reservations even faster, cancel for free until 6 PM*, and now, brand new: carry out the online check-in process directly in the app and save time during check-in. With the new mobile key, you can also use the app as your room key for many of our hotels.

However, the app not only provides these services and information about individual hotels, but also news and offers from the Motel One universe. Thanks to the personalized "My Home" view, you have all relevant information about your next booked trip at a glance. Here's what awaits you:

Book the last available rooms

Always book rooms with a best price guarantee

Free cancellation until 6 PM*

Book without a credit card*

Verified hotel reviews

Receive current offers

Exclusive beOne benefits and offers

All information about our hotels and rooms

Hotel search and route planner

Personalized My Home area with all info about your trip

All reservations at a glance

Easily manage reservations

Book even faster with "One Click Book"

Save your reservations in Wallet

Check in even faster with our online check-in process

Open your room door with our mobile key functionality

Receive push notifications for trip planning

*Does not apply during trade fairs and events.

We look forward to welcoming you!

Ratings and reviews

Once inside the app, great to use and I'm a huge fan of Motel One ( 5 countries, 12 locations). However, quite often the app starts and gets stuck on the intro page. Very frustrating. I have no such issues with any other app on my device

Works fine. After login its a zippy app that shows my booking, data and even ability to delete my profile. Bravo! Reading the reviews, it was in English for me... not sure why there's mention of German but booking emails are in dual language so I guess the backend defaults to German. Works really well, logged in fine... no issues. Can't figure out how to claim a free breakfast though, i got a code for signing up but there's nowhere to enter it. Edit: Covered in the FAQ in the app, you prevent the voucher at check-in.

The application seems to start up in German rather than using the phone's language. Even when you change it to English some parts of the UI still seem to be in German :( On a positive note I was able to view my booking but the app does need a good tidy up!

What's new

Be smart. beOne.

This update offers some optimisations for an even smoother experience. Enjoy exploring the new features!