
Aaron
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often has trouble and gets stuck mid-machine payment and will lock second machines out. for instance, paying the bottom dryer will make it so you cannot use the upper dryer, and it locks the upper dryer's in-app payment for the full duration of the lower one. so my physical laundry card has been getting lots of use. do they not want money? it also doesn't show usage for units paid off-app, so all machines can be occupied and it could still show all open.
My Magic Pass
October 1, 2025
Aaron-
Please email us at service@sebco.com so we can assist you.

Justin Hanenberg
Its a decent app for coin laundry. Gives up to date info on unit availability. Very easy to use. I like receiving a text reminder when things are close to done. A complaint I have is that there are no safeguards when adding funds. So you click $100 and the transaction happens right away - there's no prompt like "are you sure?" to confirm. Please add this.
1 person found this review helpful
My Magic Pass
June 25, 2025
Thank you for providing your valuable feedback. Please reach out to us at service@sebco.com, if you have other suggestions.

Jennie Michener
Worst app ever. There is a current coin shortage. This app is supposed to make things easier. It never connects to any machine. Tells you to call. Then customer support has no idea how to help. Mobile data is on. Bluetooth is on. Location is on. Connected to correct room and has funds to use...but still will not connect. Customer support should be able to access machines remotely to help troubleshoot.
23 people found this review helpful
My Magic Pass
June 12, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at service@sebco.com. Thank you.