![](https://play-lh.googleusercontent.com/a-/ALV-UjVE-6N9Y9-1BLQx6noD-B2eq1kEn3uI0mHHMYOnjQlNR1G3YcA=s32)
caleb larzelere
The app itself is fine but every other week or so it won't let me sign in saying my username doesn't exist and the only fix for this I've found in uninstalling it and reinstalling it which allows you to do a first time setup again
4 people found this review helpful
McKesson Corp
September 19, 2023
Thank you for your feedback and we apologize for the difficulty you had signing in. The latest version of MyMcKesson fixes the authentication issues many users were having and the need to uninstall/reinstall to get around it. Please update the MyMcKesson app if you haven't already.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUzDIYrRdUx7pjDi_1zcHlk_H13luTFEaUklyM0vLCouXFxvOnxPA=s32)
Zackenstein
Great convenient app, but everytime.i want to log in, I have to uninstall and reinstall it. That makes it super annoying, but it's an app we HAVE to use. Unfortunately
McKesson Corp
September 19, 2023
Thank you for your feedback and we apologize for the difficulty you had signing in. The latest version of MyMcKesson fixes the authentication issues many users were having and the need to uninstall/reinstall to get around it. Please update the MyMcKesson app if you haven't already.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVDpB5iOfKTdoFet0lX6GfLM94ojY0JzntyY-oAG7evLy2-XI_N=s32)
Kaylene Viall
Cant sign in. And cant change password.Who the hell knows the office phone number? That part is just dumb considering its not like well have it right there... You need better verification methods
1 person found this review helpful
McKesson Corp
September 19, 2023
Thank you for your feedback and we apologize for the difficulty you had signing in. The latest version of MyMcKesson fixes the authentication issues many users were having and the need to uninstall/reinstall to get around it. Please update the MyMcKesson app if you haven't already.