
y ri
I believe this same issue has been going on for about a month. When I try to use the app to order, no matter what pick up time slot I pick, the checkout page does not load. Instead, it shows me this message: "The items in your order cannot be ordered at this time." It's been very frustrating. I also check the app to see if I missed any updates, but it is always on the latest update. My device is a Samsung Galaxy S21 Ultra if that helps with anything.
5 people found this review helpful

Alan Doan
Same issue as many others have described. For the past few months, any order with any combination of items attempted on the app has resulted in an error that states, "The items in your order cannot be ordered at this time". Functionally makes the app unusable. All it can do at the moment is scan the barcode after the fact.

Henry Pang
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The reward point system is counterintuitive. I have to manually write down my reward account on the bill so they can add the points for my purchase. I had 140 points in my account before during previous dine-in, However, when I checked my account the next day, I noticed my points reduced to 96 points. I dine-in for 2nd time once again the next day I check my reward reduced to 74 points. There is also no history available to track the points.
1 person found this review helpful