Noritz Connect

Noritz America

About this app

Noritz Connect now gives you the ability to control your Noritz unit from your mobile device. Change temperature, check usage, or view heater health right from our app.

Ratings and reviews

Cool idea except you can only configure it with the app and the app crashes when you attempt to 1. register an account, 2. Log in, and 3. Click password reset. I suppose I'm being unfair, I can't guarantee you can't login but since you can only register on the app, see #1. For $150 accessory I would expect more.

Almost useless app, and Noritz support doesn't understand it. At installation, app does not tell you to turn off cell data on your phone or the wifi unit might not connect. Want to add the last flush date? You can't even though there is a field displaying that. Need to know the IP address or MAC address? Nowhere to be found in the app. In short, all this basically does is tell you the unit is on, if there is an error code, and allows for temperature change. A waste of money.

I bought the $180 connect unit to be able to turn recirculation pump on/off, as it is SO loud at night. I am disappointed that this function is not included in the app. I am sure it is a very easy function for the developer to add. The customer service recommended to use the commercial controller RC-9018M to set recirculation schedule instead, not from the connect app. After their recent update, the app no longer works on my cell phone. It is keeping on crashing.

What’s new

1. Added OCR support for serial numbers, allowing users to simply scan the serial number instead of entering it manually.
2. Fixed issues with the schedule setup in the On/Off Timer section and the on-demand timer.