New York 811

One Call Concepts, Inc.

About this app

Excavators, homeowners, and facility operators can use the New York 811 app to easily and quickly manage locate requests.  Anyone planning to excavate in New York City and Nassau & Suffolk Counties on Long Island can use the app to initiate, manage and monitor a locate request prior to excavation.  Facility operators can use the ticket management feature to provide a positive response to excavators.

Use the app to:

Access a Resource Center with links to the New York 811 handbook, excavator guide, color codes and instructional videos. View and share these items with the click of a button.

Find and view previously submitted tickets with Ticket Search. View the positive response history and an on-line worksite map through Ticket Search.

Log in to ISITE for access to all of New York 811’s online tools such as IMAP, Locator Ticket Management, and ITIC.

Get the latest News and Events announcements from New York 811.

Why wait?  Download now and keep all things New York 811 in the palm of your hand!

Ratings and reviews

Errors out trying to submit a ticket, useless app

Disappointed. Looks like it could be extremely helpful. There are 62 counties in New York. App only serves 7 of them, ignoring the other 55. Change the name to New York City 811. That would at least be accurate.

Trash, doesn't work. Blank screen when I try and use submit ticket.

What's new

Upgrade for Android 13