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Been eating at WW for years, since the chain started. Food is usually great, but their apps are not. I've tried every version, and they all have bugs, crashing issues, sometime double charge, and sometime fail to send in orders. Staff at the restaurants have even told me sometimes the app orders come in to them hours late. It's a sad problem for an otherwise good place for food. Use at your own risk!
26 people found this review helpful
David Purcell
The worst designed food ordering aps I've ever used. Redeeming discounts only works in checkout not by hitting the "redeem" button, occasionally just fails to process payments, discounts don't work right (only took $6.00 off of a 'free' $8 sandwich, removes all configuration if you edit an item, confusing flow if screens if you ever try to go back during checkout. The only reason it's 2 stars not one is that you can get free stuff, but they definitely don't make it easy.
23 people found this review helpful
BethAnn “Kipluck” Mayberry
I joined up with the club and downloaded the app. I absolutely hate loyalty clubs that REQUIRE an app. I am happy to HAVE an app, but I never want to be FORCED into it. That's why I've given it such a low score. See, the location near me closed this year. If they'd let me just keep the club and only check in with a browser while traveling, I'd stay signed up. But I refuse to let it eat up my dwindling memory space. Thus, going to review and then delete.
12 people found this review helpful