Fwufikins
On my phone at least, the app consistently crashes whenever I try to login. I've tried restarting, clearing my cache, and even reinstalling the app, but the app always crashes as soon as I hit login. I know it's not a problem with our account, because I can use the desktop version just fine, and my wife can access the app on her phone with no issues.
OneAZ Credit Union
October 10, 2024
Hi! We are sorry to hear you are having trouble with the app running on your phone. If you have a VPN enabled, please disable that and try again. If you still experience the same issue, please reach out to our Member Care team at 844-663-2928 for further troubleshooting. We would be happy to look at things closer!
jones
usually able to get what i need done, however the app has been so dreadfully laggy lately that its completely awful to use. a lot of basic tasks that would normally take 5 minutes are pretty much impossible because of this. it doesnt even register button presses unless i sit there hitting it for 15 seconds. everything is updated, it struggles both on data and good wifi, my phone isnt old or anything... will be happy to change my review if resolved, i love this place but this app is ugh.
2 people found this review helpful
OneAZ Credit Union
July 29, 2024
Hi! Thank you for sharing your feedback with us. We have seen success with updating the android software version of your device to Android 14. If this does not help, please give us a call at 844-663-2928 and we would be happy to investigate more for you! Thanks for being a OneAZ member!
Dick Gribble
- Flag inappropriate
- Show review history
The original version was good. This new system is not friendly. I feel that my banking life just got more complicated and takes to long to figure out. You should hold either virtual or live training sessions. Only took 3 phone calls and 11 password resets to get into this system. I do not like your using my last name on the review. Does not provide any privacy protection, V. in the call center was the only person who helped out. She gets 5 stars. the app only gets a stretched 2 stars
34 people found this review helpful
OneAZ Credit Union
November 19, 2021
Thank you for sharing your experience with us Dick. We're pleased to hear our team was able to assist you with gaining access. We will share this feedback with our team :)
Thank you for your membership with OneAZ, we appreciate you!