![](https://play-lh.googleusercontent.com/a-/ALV-UjW223K_xDfOFs56SZnHa7h-8LXV_QyJccMzIFv35dppApGL59Q=s32)
3keeling3
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Constant "Inactive account or Invalid" prompt. Update: Why isn't this app fixed yet? It has literally been years and it still has the same problems. **Update** When I try to pay monthly payment it makes me pay 10$ late fee as well. On my paper statement that I receive in the mail, the payment is 10$ cheaper. There is no way to change the amount to pay. It is doing this although I'm trying to pay 2 days in advance to the bill actually being due.
21 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjU68RJP0I6UxEPgUaB-R1bSkaSM39semeSf4Rzfn-PbyRegALwHbQ=s32)
Christine Vanatta
I had to give one star eventho This app sucks. For the past 9 months, it's telling me invalid policy when the policy is current. One month I can pay no problem and then the next,it don't work. Can't pay it on the Trexis website cuz it always asks for 2 diff credit cards and u can't even select the credit card option or the e-check option. Either fix it or delete it off Google Play.
30 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVZXMh32E9flTlYHHXrzzErx-BmRg68lbdnhCZ37CLk_Ld3O7vLaw=s32)
D. H.
I just got insurance through Trexis but I can't use the app or log in online. It's down. Every time I tried to review my policy that was sent to my email, it would just boot me out. I had to have the broker who helped me get Trexis, to email everything to me. I panicked thinking I was scammed because without the broker, I wouldn't have had ANY proof I had insurance. I would have just been out $100+ that was charged to my account for it. Until this is fixed, I'm not paying another cent.
4 people found this review helpful