Palm Tran Connection

Connect Palm Beach County

About this app

The Palm Tran Connection app is for reserving door-to-door trips up to three days in advance, checking on live trip status, canceling trips on the same day or future booked trips, checking eligibility status, updating contact information, or adding compliments or complaints.
The door-to-door service is for pre-approved users in Palm Beach County, Florida. For Eligibility questions, you may call 561-649-9838 Option 7. Applications are not available on the web. To become eligible for the service, the applicant must have a cognitive or mobility limitation that prevents the individual from using the accessible City Buses. For more information, go to www.palmtran.org

Ratings and reviews

This new App is totally useless. If you have search a second ID the app doesn't remember both. The previous App was tons better. Also, in the new App, the map is minute almost impossible to see, the information and details of the trip are not fully provided as well as before. In summary, how can this useless App was approved to substitute the previous one that worked much better.

Back for another review: If you have to be on time, use uber. Completely unreliable for determining when your ride arrives. So far an hour late but the app says arriving momentarily! The bus icon is RARELY synced on the map with arrival times. Another morning sitting here with app indicating "your ride arrives momentarily," and the bus icon is 30 minutes away. Palm Beach County, we can do better!! The app is more convenient than the website as to scheduling. BUT, IT NEEDS AN UPDATE.

App is horrible, shows arriving shortly for 45 minutes after it says arriving in 1 minute. Sometime they arrive sometimes no show. And no way to see where driver is. Horrible if you have loved ones with memory issues.

What’s new

EZ Wallet and new look.