![](https://play-lh.googleusercontent.com/a-/ALV-UjVvHHTaMRyld_fyNEzqxDQY_NWuSR80xV7YeEa6fx-pq5kJcQUI0A=s32)
Jose Crespo
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Just try for 2 hrs to connect to the app. But no go thru. I can see the internet is solid white, but the app says it can't connect to the app . I clear cache clear data deleted app, Look for apk 3 different versions downgrade, but I still can't connect to the app. After I read online a lot of people saying they did the first setup on Apple and after that they open the app on android and they can see everything connected. Now everything is working now after setup on apple
2 people found this review helpful
PerfectDraft
August 30, 2023
Hi Jose, sorry you had trouble before. We had a bug which affected Android users which we've now fixed. Could you please update to app version 2.5.4 and try again? If you're still unable to connect, please raise a ticket by taking a screenshot of the app and our team will be happy to help you.
Thank you
![](https://play-lh.googleusercontent.com/a-/ALV-UjWZc978CAuCA7etWueu0J80TYGJKNBD4MUsLceDIcXZm2pj7CdR=s32)
Peter Smith
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Great App easy to sync to machine, nice touch. 21/8: Apologies! User error caused me to rant, my fault, but your robot support needs to be better, some times a call back if people are really stuck would resolve in 30secs without all this typing, like the old days, service from people!
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUs_EhR1lOj-VIaB34A1YkF55Im2QtHpK_3Q0X2Tpt_DYMlj-Oy=s32)
AJ Padden
Liking the app these days - just had a couple of years away from PD and poured my first Franziskaner Keller Bier tonight - fantastic. Set to 4c for the beer automatically. Prost! Power saving is a great addition to the Pro (you'll possibly remember from my old YT videos I had a bee in my bonnet about that). I had my latest Pro set up in no time tonight and chilling away. Early days but all good so far - amazing to see so many beers these days on the platform - I've got some catching up to do!