Metro Insp

Metro Inspections, LLC

About this app

Short Description: A tool that will be used on a broad scale by independent contractors hired by Metro Inspections, i.e., inspectors, in the field, to gather data, answer questions and take photographs while capturing all the aforementioned on our servers in real time.

Two primary functions performed on The Metro App include:

1) Inspection Management Tool: This is a place that the inspector can log in to the mobile inspection platform in order to confirm their acceptance of assignments, see their pending assignments along with high level order info and due dates/times. Inspectors will use this part of the platform to enter appointment times as well as updates regarding status and communications with the subject of the inspection (“merchants”).

2) Mobile Site Inspection: This is the primary focus of The Metro App. It allows the inspector to“Begin Inspection” and then go through the established process based on what has been requested by the client. In other words, once the inspector begins the inspection, it gives them step-by-step instructions to follow, asks the appropriate questions and prompts the inspector to take the appropriate photographs. Metro Inspections’ servers captures the answers to the questions and uploads the photos in real time as the inspection is taking place. This includes “back” “forward” “skip” and“review” features. The “back” feature is intended to allow an inspector to go back to previous questions if they realize they answered a question incorrectly or learn new information that may change a previous answer later in the inspection process. The “forward” is meant to catch back up to where they were in the inspection before having used the “back” feature. The “skip” feature is for questions or photos that may need to come later in the inspection process than where they are originally placed. If there are photos that are unavailable or questions that can’t be answered, there is an N/A option. Once all of the required photos and questions are entered, there is a review page to make sure the inspector is happy with the answers to the questions and quality of the photos provided. Once the inspector is ready to submit the order, there is a feature where the inspector can sign the device on the screen with their finger and also have the on-site contact sign the device with their finger. Once this is all complete, the data is entered in to an editable form for our quality review process to take place.


Contact Email: [e-mail]

Contact Phone: [phone], X100

Ratings and reviews

App is simple and easy to navigate, and overall built well. Still, it often crashes, and requires clearing cache frequently. Also, HEIC file types are completely unusable which is a shame since that's the file standard that my phone natively shoots in. There should be a way convert them without the app crashing. One other thing, there should be an offline mode for when signal in areas is spotty. All that said, I think this could be a solid app for inspectors once these things are tweaked.

This app is a great timesaver! It is easy to navigate & much more convenient to use while on-site...compared to printing docs; taking/labeling pics; complete/scan/upload forms; then submit. That entire process usually takes me a couple of hours to finish at home afterwards. However, there should be options to edit asset entries for mistakes (remove/change added pic or location) & have all existing asset #s printed on the map for easy match ups. I hope to complete more jobs in this app.

This app does not work on my phone; my orders are missing and I can't complete orders in the APP. I did send email to tech support. Hopefully it's an easy fix.