Wafaqi Mohtasib CMIS

3.5
539 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This App connects general public with the Wafaqi Mohtasib Secretariat and allows them to lodge their complaints against federal government agencies. The list of agencies is provided in the App. The complaint is registered online and becomes part of the Complaint Management Information System of the Wafaqi Mohtsib. You will receive an SMS within minutes of lodging a complaint which will confirm the registration of complaint. You can select either head office (Islamabad) or any regional offices (Lahore, Karachi, Peshawar, Quetta, Hyderabad, Sukkur, D.I. Khan, Abbottabad, Bahawalpur, Multan, Faisalabad, Gujranwala and Faisalabad) nearest to you and your case will be heard at the selected station. The App shows the status of your case at each stage, and on conclusion of hearing, you can also view or download finding of the Wafaqi Mohtasib in your case. For any assistance, please call our helpline 1055 between 9:00 AM to 10:00 PM (PST) or visit our website www.mohtasib.gov.pk. Children or on behalf of children, complaint on any children issue can also be filed with this App.
Updated on
Sep 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit

Ratings and reviews

3.5
536 reviews
A Google user
December 1, 2019
App is very unresponsive. Please improve the user interface. The city selection dropdown menu does not open and without that I cannot proceed to next steps. Hence it is impossible to lodge a complaint and the app is essentially useless.
117 people found this review helpful
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Wafaqi Mohtasib Secretariat
May 15, 2020
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to sameer.amjad@mohtasib.gov.pk along with the contact details so that we check this.
Zahyd Ali
September 23, 2021
It's a worst Application. Improve your Attachment Viewer Interface Issues. When there is a important attachment uploaded. user cannot view it. When Click View Attachment It's directly open a link In browser, Which do nothing. neither is alternative method for logging and View Attachment.
58 people found this review helpful
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Wafaqi Mohtasib Secretariat
October 26, 2021
Dear User, Could you please contact us via sameer.amjad@mohtasib.gov.pk? We'd love to hear more about this issue in order to assist you.
Jawed Padela
April 16, 2024
App installed BUT not running, only screen with number of cases FAQ but all are untouchable not working. Only Home Screen not moving further.
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What's new

Minor Crashes fixed