Discover our Enel app: your virtual branch where you can manage your energy service easily, quickly, and from anywhere.
Download it, register, and link your account to access all the procedures and features from your phone.
What can you do with the app?
• Check your account status: verify if you're up to date or, if you have outstanding payments, access details of your usage, amounts due, and due dates.
• Download your bill in PDF format and review previous bills for up to 12 months.
• Pay your bill easily and securely with PSE and view your payment history.
• Review your usage history for up to a year. If you have a smart meter, access details by month, week, and time slot.
• Request payment terms or create agreements for your electricity service.
• Generate payment vouchers for energy usage and additional products.
• Report service outages and track their restoration.
• Check scheduled maintenance that may affect your service.
• Enter your meter reading from the app if you're on the premises.
• Receive notifications and stay informed.
• Quickly access your meter with a fingerprint or facial recognition, if your device allows it.
Download the Enel Customers Colombia app and manage your energy like never before!
Enel Colombia