Enel Clientes Colombia

4.3
31.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Discover our Enel app: your virtual branch where you can manage your energy service easily, quickly, and from anywhere.
Download it, register, and link your account to access all the procedures and features from your phone.
What can you do with the app?
• Check your account status: verify if you're up to date or, if you have outstanding payments, access details of your usage, amounts due, and due dates.
• Download your bill in PDF format and review previous bills for up to 12 months.
• Pay your bill easily and securely with PSE and view your payment history.
• Review your usage history for up to a year. If you have a smart meter, access details by month, week, and time slot.
• Request payment terms or create agreements for your electricity service.
• Generate payment vouchers for energy usage and additional products.
• Report service outages and track their restoration.
• Check scheduled maintenance that may affect your service.
• Enter your meter reading from the app if you're on the premises.
• Receive notifications and stay informed.
• Quickly access your meter with a fingerprint or facial recognition, if your device allows it.
Download the Enel Customers Colombia app and manage your energy like never before!
Enel Colombia
Updated on
Oct 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info, and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
31.3K reviews
Lucas Cubaque
June 17, 2023
Para loguearme con Google está saliendo un error: Object reference not set to an instance of an object
4 people found this review helpful
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Enel Colombia S.A. ESP
June 20, 2023
¡Hola Lucas! Lamentamos lo sucedido, vamos a revisar la situación presentada para brindar una pronta solución. Por el momento, para iniciar sesión en nuestra App, te invitamos a ingresar a la opción Olvidé Mi Contraseña, digitar el correo registrado y confirmar una contraseña. Un saludo!
Carlos Ed
August 30, 2020
It doesn't works well.... I have to call for any request...
7 people found this review helpful
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A Google user
April 17, 2020
Really bad. No support. They never answer. 0 recommend
8 people found this review helpful
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What’s new

Esta versión incluye optimizaciones para ofrecerte una experiencia más rápida, fluida y estable. Disfruta de una navegación más ágil y un diseño uniforme.
¡Actualízala ahora y aprovecha todas sus funcionalidades!

App support

About the developer
ENEL COLOMBIA S A E S P
enelmobile_colombia@enel.com
CALLE 93 13 45 PISO 1 BOGOTA, Bogotá Colombia
+39 02 3962 3715