PSE from Puget Sound Energy

Puget Sound Energy

About this app

The myPSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand.

Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service

Stay informed about outages:
• View outage status on the map, searching by address, city or ZIP code
• Easily report an outage
• Set your preferences to receive outage notifications by email, text or phone

Ratings and reviews

Well this seems useless as is. I keep getting Endpoint Errors at every turn. I can't see the amount that's due, can't make a payment, can't view my bill, can't view my usage history, can't change my account info. At least I was able to log in to my account which is more than I can say for PSE's website on my PC which keeps crashing since they've made updates to their website. Guess I won't be paying my bill early.

The ability to take care of and find out about such a large variety of things is great, unfortunately, I have never been able to access them. Even with multiple attempts over a few months, trying at different times and days, it never worked. I could see most of the home screen, and make a selection from the menu, but when it went to open it would load indefinitely or give a message apologizing and explaining that it was temporarily unavailable, . If fixed, I would give it another chance though

This app is awful, at first it was great, I could pay my bill easily and with little to no problem but after a month in the app always seems to be down and I haven't been able to get it to show me my balance, outages, and after I reinstalled the app now it doesn't even let me log in. If I could zero star it I would just because there hasn't been an update to fix any issue for their customers.

What’s new

Outage experience enhancements and small bug fixes.