Bank of Tennessee Mobile App

Bank of Tennessee

About this app

Bank of Tennessee Mobile Banking allows you to check balances, transfer funds, deposit checks, view transactions and check messages from anywhere, anytime. It’s fast, free and available to all of our Online Banking users. With this app you can do the following:
- Check balances 24/7
- View pending transactions
- Create, approve, cancel or view funds transfers
- Pay bills
- Deposit checks anytime, anywhere
- Send money with Zelle
- Budget, cashflow and financial tools
- View transaction history
- Send and receive secure messages
- Access branch hours and location information
- Fingerprint and Face ID Authentication
- 4-Digit Passcode Login

Ratings and reviews

It normally works well and quickly brings up my transactions. I like that I can deposit checks with my camera, which works well. It is also nice being able to login with a fingerprint. However, sometimes when I open the app, it won't accept a fingerprint login. Other times it accepts the login but never loads the account list. The answer is always to close the app and reopen it, and it starts working. This has been true across different phones and different versions of the app.

Basic functions have been good, but I have NOT been able to add a biller or change their address. I called twice about this. The advice I received is to remove the app and download AGAIN, which I did, but it didn't help. This has definitely been time consuming on many occasions. Bank of TN, I've loved you -but this glitch needs to be fixed please!

Update: finally fixed the Android camera issue, but it took MONTHS and several calls to tech support where I was basically told it was just my phone, even though both account holders had the same issue. We'll see how long this lasts before I can't deposit checks again. OLD REVIEW: Used to be great, but app doesn't play nice with Android camera anymore. Complete reinstall required to do one mobile deposit. Both account holders' phones have the same issue.

What's new

Feature enhancements and bug fixes