![](https://play-lh.googleusercontent.com/a-/ALV-UjX9xHxOfzP1EwonvzewfMPKvDAwbL-NWtDN5K37zF3oD5181kBN=s32)
R S
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Never, EVER remembers my creds, so I have to put my username and password in every single time I launch the app. Now has started to not work at all, won't let me change the AC/Heat... worthless app. Edit, the issue still isn't fixed! I still have to log in every time AND it still doesn't actually let me change AC/Heat. How does this happen...
1 person found this review helpful
We're very sorry for this, it appears that the issue is still with us. We expect to completely resolve it in the 2.2.0 release. Please follow the updates. Again, this is something we're actively working on at the moment.
![](https://play-lh.googleusercontent.com/a/ACg8ocKlNXR7Dcbr8RYs752AYmXsJ_bCsGb4uuOiIILpX3QMiC1DiA=s32-mo)
Naman
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There were 4 updates required in the past week!! Password, biometric, code are all saved but never show up. I always have to log in manually. Thermostat doesn't work with the app. What a pain!
3 people found this review helpful
Hi, so sorry you're having this issue. Thank you for sharing your feedback, we will look into this and address it ASAP.
![](https://play-lh.googleusercontent.com/a/ACg8ocJQb8zczSzHMlXF8cqzsJ2DkHbgDl9n6v8quITTvKS-0uw_hw=s32-mo)
Wes
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The worst app I have ever used. Changes you make to the thermostat do not take effect and the app fails to unlock the door lock so you will be locked out if you rely on it. My building just replaced our great Google Nest thermostats with these and it is a HUGE downgrade. Building staff let us know it is because the management company has an ownership interest in QUEXT and is trying to revive its failing investment and charge a $20 monthly subscription fee . Extremely unethical
4 people found this review helpful
Hi there! This is not what we strive to provide with our brilliantly simple technology and want to ensure your concerns are communicated to our team. If you could please contact us at support@onequext.com we would love to connect!