ASAP Preferred

Rakeio LLC

About this app

Preferred and ASAP

Preferred Reports is a nationwide supplier of personal and commercial lines risk intelligence to insurance organizations. We deliver these services through a national network of qualified independent Loss Control Consultants and Quality Assurance reviewers. Our reports make up some of the essential information used to make smart underwriting decisions.

The ASAP report was designed with safety and convenience in mind. By using this application, you can provide some of the same information that would have been obtained by an inspector visiting your property. With ASAP, you avoid appointments and visits just by answering a few questions and providing some photos, right from your smart device.

Should you want to have a physical inspection instead of using the ASAP App, please contact support and we’ll be happy to help. You’ll find support by touching the envelope icon or sending an email to [e-mail] .

How this works

It’ easy…

Once you have your policy bound, your agent will send your information to the carrier. The carrier processes the application and orders an ASAP report in our system. Once that happens you will be emailed a link which will take you to the appropriate device app store to download the ASAP App. This App is free, so there is no cost to download it. Downloading should just take a minute or less depending on your internet connection.
When ASAP opens you will be asked to enter the username and password provided on your email. This will give you access to the survey. You will see a screen which shows the address for the property being inspected along with some additional policy information. If this is correct, proceed to the next step. If there are errors, please contact support by pressing the envelope icon at the bottom.

Once everything is correct and you have moved to the next page, you can begin the survey. Most questions have yes, no, and I don’t know options. You will need to know the approximate living area of your property, the year it was built, and some other basic information. You will be prompted to take photos when any are needed. Don’t hesitate to use the flash and look at the photo before you save it to make sure it’s a good shot. Blurry and dark photos won’t be useful for the report.

Once you reach the end you will be provided the opportunity to double check your answers and finally submit the survey. That’s it-you’re all done.



Need Help?


If you have any issues with the APP or there are errors in your initial information, such as an incorrect address, please click on the envelope icon to send an email to Preferred Reports. We’ll get back to you by email or phone within a business day to provide whatever assistance you need. Remember, we want this to be easy, fast, and safe, so we’ll do whatever it takes to help you get this survey done.

Ratings and reviews

Crashes a lot. Crashes when taking pictures. Logs you out and makes you go through like 3 steps to resume application on every launch. Has an out of place iphone look. I'm not confident providing sensitive information to such bad quality app.

Installed easily and ran without problems on my Note 10+. I did note that it wasn't happy away from the wifi connection. I had to walk back to solid wifi before it would move on.

Insurance company hired ASAP who was supposed to send an agent to handle this inspection. Instead, ASAP sends me a threatening letter that I have 2 weeks to complete process myself and it should "take only 10-15 minutes to complete". What a joke! App is slow as molasses. I had to take almost 3 dozen different photos of house in/out on top of answering questions I already answered on insurance application. It took me almost 1.5 hours.